Refund policy
Return Policy for Glamour Dusk - Your Beauty Haven 🌸
Effective Date: February 2, 2024
Thank you for choosing Glamour Dusk for your beauty needs. We strive to provide you with the finest products and an exceptional shopping experience. Our return policy is designed to ensure your satisfaction, and we appreciate your understanding.
1. Returns Accepted For:
- Broken or Damaged Products: If your received product is damaged or broken, we're here to assist.
- Non-Arrival: In the rare event that your order does not arrive, please reach out to us.
2. Return Timeframe:
- You must initiate the return process within 14 days from the date of receiving your order.
3. How to Initiate a Return:
- Email us at hello@glamourdusk.com with your order number, a brief description of the issue, and clear images of the damaged or broken product (if applicable).
4. Return Approval:
- We will review your request and respond with approval and instructions if your return meets our criteria.
5. Refund Process:
- Upon approval, we will initiate a refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.
6. Exclusions:
- We do not accept returns for products without visible damage or if the return request is made after 14 days from receiving the order.
7. Contact Us:
- If you have any questions or concerns regarding our return policy, feel free to contact us at hello@glamourdusk.com.
At Glamour Dusk, we value your satisfaction and will do our best to ensure your experience with us is nothing short of delightful. Thank you for being a part of our beauty community!
Glamour Dusk Team